Forum Discussion
At least you had a repsonse
I ended up getting on live chat this morning as I hadn't had a response to my email on Wednesday😥
- Earl_HD9 months agoMYOB Moderator
Hi @Everyone,
Thank you so much for your post and welcome to the Community Forum.I apologies for the inconvenience your facing with the Bank Feeds not updating. I really appreciate your patience and understanding about this issue and I do apologize for the delayed response. We aren't aware of any delays for bank feeds and if you're still having this issue, can you please send me a private message with the below details so I can take a look into this for you:
- Serial number
- Your full name and email address
- Last 4 digits of the bank feed bank account you're having issues with
Looking forward to hearing from you soon.
Regards,
Earl- Domster9 months agoContributing User
Why does it not take me to private messages?
How do you send a private message?
- Earl_HD9 months agoMYOB Moderator
Hi Domster,
Thanks for reaching out. I'm sorry to hear that your bank feeds is not updating. can you please send me a private message with the below details so I can take a look into this for you:- Serial number
- Your full name and email address
- Last 4 digits of the bank feed bank account you're having issues with
Looking forward to hearing from you soon.
Regards,
Earl- KittyKatDallas8 months agoCover User
Hi Early
I am still having this issue with bank feeds and cannot get them to show through the MYOB software. I can only access them when going to the company file online which is not user friendly.
I have lodged a formal support request through my account and I am still yet to receive an answer 12 days on.
Surely there has to be a way to fix this issue?
Regards
Katrina