Forum Discussion

CraigGP's avatar
CraigGP
Cover User
2 years ago

Bank Reconciliation - Calculated Statement Balance

We opened a new G/L code for a new bank account in June22 & have recently started doing bank feeds. Last week we ended up with an amount of $5,420 in the Calculated Statement Balance even when everyt...
Komal_S's avatar
Komal_S
MYOB Moderator
2 years ago

Hi CraigGP 

Can you please delete that spend money transaction again, but do not re-enter it, and check if the balance is then correct? If not, please check the reconciliation reports to see if this transaction is sitting as outstanding and also confirm if you're using AccountRight or MYOB Business. 

  • CraigGP's avatar
    CraigGP
    Cover User
    2 years ago

    Thanks for your reply. When I deleted the transaction the balance remained incorrect. I am not sure what you mean by the 'balance sitting as outstanding'. When all transactions are unticked, the calculated statement balance shows $5420 whether that transaction is entered or not.

     

    We are using Account Right & have recently gone to the cloud. Something I noticed was that when closing down the file, it said that I hadn't backed up for 48 days, but this is not the case - the file was backed up earlier in the day. When I tried to back up it said that I was over-riding a file of the same name, so the back up did happen. Could this be some sort of synchronisation problem?

     

     

     

    • Komal_S's avatar
      Komal_S
      MYOB Moderator
      2 years ago

      Hi CraigGP 

       

      Thanks for confirming. As you're using AccountRight, sometimes this can happen due to a glitch in the reports. So we can confirm that's the issue, can you please do the following:

       

      1. Check Last Reconciled date on Reconcile Accounts window.
      2. Go to Reports > Banking > Cheques and Deposits > Reconciliation Report
      3.  Select Advanced Filters
      4.  Select Individual bank account > OK
      5.  Select Change Entered Statement Date to List of Recorded Statement Dates and Run Report
      6. Click on Statement Date to see all statement dates
       
       
      If the latest date on this report does not match the last reconciled date on the reconcile accounts window, that means there is an issue with the report. In order to correct it, take a backup of your file, and
       
      1. Go to Banking > Reconcile Accounts
      2. Enter a fake date after the latest statement date: e.g. 01/08/2023. Ignore the message about the transaction being future-dated.
      3. Enter the Calculated Statement Balance into the Closing Statement Balance field, so that the Out of Balance is $0.00
      4. Press the Reconcile button. This should then allow you undo the 'fake' reconciliation and any other future dated transactions and should display everything correctly. 
Related content