Forum Discussion

FranciscoJZR's avatar
FranciscoJZR
Contributing User
4 years ago
Solved

Can't repeat an electronic payment

Hello guys,   First, I want to let you know that I am new in a company and I don't have still many experience, but I have the attitude for learn! So, I was doing reconciliation and it looks like th...
Prepare Electronic Payments
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi FranciscoJZR 

     

    You've got a couple of options to transfer that amount to the bank account:

    1. delete the Prepare electronic payment transaction and reprocess with the Pay From Account as the bank account
    2. Record a Transfer Money, Transfer Money From account is the bank account and Transfer Money To is the electronic clearing account

    Transfer Money is found in the Accounts command centre and is used when you need to transfer amounts between your own bank accounts/credit cards or clearing accounts.

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

FranciscoJZR's avatar
FranciscoJZR
Contributing User

Hi Tracey_H ,

 

So, it's an electronic payment but the account is the "Electronic Clearing Account", not my bank account. Is there some way to transfer it?

 

Thank you for your time and patience!!

Tracey_H's avatar
Tracey_H
Former Staff
4 years ago

Hi FranciscoJZR 

 

You've got a couple of options to transfer that amount to the bank account:

  1. delete the Prepare electronic payment transaction and reprocess with the Pay From Account as the bank account
  2. Record a Transfer Money, Transfer Money From account is the bank account and Transfer Money To is the electronic clearing account

Transfer Money is found in the Accounts command centre and is used when you need to transfer amounts between your own bank accounts/credit cards or clearing accounts.

 

Please let me know how you go with this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • FranciscoJZR's avatar
    FranciscoJZR
    Contributing User
    4 years ago

    Hello Tracey,


    Sorry for not being able to answer you these days. Thank you very much for your help, I did the transfer and I could finish the reconciliation. 

     

    Thank you for your help and all the best,

    Francisco.