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CherFreesia's avatar
CherFreesia
User
2 years ago
Solved

Double deposit to undesposited fund

Hi,

 

I deposited invoice payments from Prepare bank deposit page to Undesposited fund account by mistake. Then those lines disapeared and they can't be found in Prepare bank deposit page any more. 

 

They are shown in Transaction journal page, indicating they have been deposited to Undeposited fund account. Because the lines are grey, they can't be deleted but only allowing "reverse payment". Then I tried to reversed one line, the reversed line with a negative amount is shown in Prepare Bank Deposit page, but there's no debit line shown/released to Prepare Bank Deposit.

 

How can I found where those lines which have been double deposited into undeposited fund account is? Ultimately, I need to deposite the payment lines as a lumpsum to be deposited into a bank account. 

 

Thank you 

Cher

  • LRBooks61's avatar
    LRBooks61
    2 years ago

    Hi Cher

     

    Try this

    Go into reconcile bank

    Drop down to find undeposited funds

     

    Go to the date required and find the deposit into undeposited funds

     

    That is the transaction ( the deposit itself)you need to delete - the payments will go back to prepare deposits and you can redo the deposit

     

    If you reversed the one line it may have reversed the payment transaction you originally made, so you may need to redo that also

     

    Hope that helps

    Lisa

     

    Lisa

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    2 years ago

    Hi Cher

     

    Try this

    Go into reconcile bank

    Drop down to find undeposited funds

     

    Go to the date required and find the deposit into undeposited funds

     

    That is the transaction ( the deposit itself)you need to delete - the payments will go back to prepare deposits and you can redo the deposit

     

    If you reversed the one line it may have reversed the payment transaction you originally made, so you may need to redo that also

     

    Hope that helps

    Lisa

     

    Lisa

    • CherFreesia's avatar
      CherFreesia
      User
      2 years ago

      Hi Lisa,

       

      Thanks for reply. I figured it out and reversed all the lines, so the invoices are remained unpaid, then I redid the payments, then deleted all the reversal lines in Undeposit account!

       

      Well done Lisa!

      Thanks alot! Have a good day!

       

      Cher

    • CherFreesia's avatar
      CherFreesia
      User
      2 years ago

      Sceenshot 1.pngScreenshot2.pngHi Lisa,

       

      Thanks for reply. I just got back to work on Monday and checked your solution.

      What I can find is only one line of deposit in undeposited fund, there's no withdrawal line/ or payment line.

      Also, I can't delete those highlighted lines as they're grey. the only option is to reverse the payment. I tried to reverse the payment, but only the reversal lines appeared in Prepare Bnk Deposit page, there's no positive amount lines released from the reversal. 

       

      Please check the screeenshot.  I need to release those 4 highlighted lines to Prepare bank deposit.

      Do you have any idea?

       

      Thank you and kind regards

      Cher

       

      • LRBooks61's avatar
        LRBooks61
        Ultimate Cover User
        2 years ago

        Hi Cher

         

        The screenshots haven't come through unfortunately - can you try again?

         

        You need to find the deposit that you made to the undeposited funds bank account and delete it

         

        You should be able to locate it through either the bank register or the reconcile bank screen

         

        Lisa