Old transactions showing on bank fees

[wendyb3]

Hi,

I am trying again to see if anyone can help me with our bank feeds.

Yesterday early afternoon I just notice that a few of our bank accounts have old transactions from December 2021 appear again on the bank feeds. Some have been approved and some not.

Is there anyway we can fix this so they don't appear anymore?

Wendy

[Princess_R]

Hi @wendyb3,

Thank you for your post.

Apologies for the delayed response. If these transactions have already been reconciled and are just showing under the bank feeds, you can just hide them, or I can indeed request to have them deleted. This procedure will be managed by our banking team. We will need some more details from you for this process. I'll be reaching out to you via private message to collect this information. Kindly check your Community forum inbox, and we will proceed from there.

Please don't hesitate to reach out if you need further assistance.

Cheers,

Princess