rejecting emails

[Air19]

just started recently with two of our main suppliers invoices getting rejected, they just keep on bouncing back to us. Emails work fine through outlook . If anyone able to help out with this please. 

[Yanike_S · Accepted solution]

Hi @Air19 

When an email is rejected it generally means the recipient's mail options have determined apps.myob.com is not a safe sender. Make sure to check their spam folder and whitelist the domain @apps.myob.com

To check if the email is blacklisted at our end, can you please send me a private message with the impacted email addresses.

Removed email addresses from the blacklist ~YS