Recent content
changing email address
I need to change the email address I log-in with. It is telling me the email address already exists - a client sent me an invite using my new email address before I had the change to change on my end. I accepted the invite without realising (my old email address is on diversion) and now I can't change my email address for MYOB practice. It is telling me the email address already exists. How can I fix this? Can MYOB delete the one I accidently accepted the invite on?0Views0likes0CommentsDeleting or changing the recurring General Journal entries
Hi, I use MYOB AccountRight and I have created a few general journal templates for future processing and saved them as recurring. I have set them up as quarterly journals to post and they do not post automatically. How can I go back into the the recurring journal so that I can make any one of the following changes; Change the amount to be posted Change the Frequency Change the description to be more meaningful Change it to post automatically and for a set period of time Change who it is assigned to Delete the recurring transaction if they are no longer relevant. I can't find how I can access these after they are created so that I can make any changes in either the desktop version or the online version. Margaret5Views0likes1Commentpayroll stp choices not extensive enough
how do we report STP correctly when pur options for certain payroll items dont have the stp categories? for example with child support deductions the stp reporting is - deduction type D Myob's options: shown in screen shot. also there is a PEA - Protective Earning amount stipulated by the Child support Agency how is the person processing the payroll ( client with very limited knowledge and doesnt want bookkeeping form to process much of her data) supposed to ensure the conditions according to CSA and ATO are met and also process the pays correctly? the online chat support had no idea what the topic of conversation was and was only able to provide support notes - which were irrelevant as setting up and actual deduction is not the issue. and then they also conveniently ended the chat - great service!!!!! so the only option i have is to select NOT Reportable which is totally incorrect. Dianna178Views0likes3Comments