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Merchant fees not automatically reconciling
Hi there, We've just started receiving online payments minus the merchant fees as advised by MYOB but it doesnt seem to be automatically reconciling. The amounts obviously dont match and are out of balance. We have attempted to sort this out ourselves, we gone through the online support about "Changes to how you pay for online payments" But we cant seem to be any wiser. Going into the Online Payment Portal, and check the ledger accounts but they appear to be the appropriate ones. However we cant seem to sort this issue out. Can someone please advise what we are not doing and help make transactions automatically reconcile as its supposed to? Thanks Michael33Views0likes9CommentsRetention Money Article by Julie Carter - how do I find it
Hi All, I used an article that was on MYOB community page written by Julie Carter called Retention money and how it works. I have followed her instructions to enter retentions into MYOB and now need to refer to the article again but I cannot locate it anymore. Can anyone advise how I find it? Thanks0Views0likes0CommentsSeveral users registered as owners Myob AR
hi there, My client has registered every user of Myob AR file as owner, not sure how. This includes a departed employee and accountant. I am also listed as owner, but neither the actual owner of the business, not myself have the option to remove access. Please see below - this is when logged into my.myob / manage users. Action column is blank. What do we need to do? Tx2Views0likes1CommentPayroll: Edit Payslip template
Please allow us to edit the Payslip template in MYOB Essentials. I have employees who are on hourly and some on salary. The hourly rate showing on the salary payslip and the annual salary showing on the casual hourly rate payslip is misleading and looks very unprofessional. The layout of the Payslip is also not well thought out. Very sad indeed. "Payslips"20KViews231likes94Comments