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uplift1's avatar
uplift1
Experienced User
5 years ago
Solved

Can't open employee card/close payroll year

I'm having the exact same problem 

 

Are you able to HELP PLEASEEEEEEE

 

Serial Ending in 4973

Company File No 1

 

Now i cant roll over the payroll year, its coming up with a new but related error im guessing

 

AccountRight Application Error Report
=====================================
Application Version: 2019.2.22.2609
Application File Version: 2019.2.22.5066
Incident Id: a966f61c-f8c0-4963-b7ad-724620560f0d
Time: Tuesday, 2 July 2019 8:40:29 PM

Code:
System.InvalidOperationException


Message:
An exception occurred while reading a database value for property 'EmployeePayrollDetailsUserDefinedEntitlementLine.Hours'. The expected type was 'System.Decimal' but the actual value was null.


Stack Trace
----------------------------------------
1 : System.InvalidOperationException
----------------------------------------
System.InvalidOperationException: An exception occurred while reading a database value for property 'EmployeePayrollDetailsUserDefinedEntitlementLine.Hours'. The expected type was 'System.Decimal' but the actual value was null. ---> System.NullReferenceException: Object reference not set to an instance of an object.

......

  • Hi uplift1 


    I can see that company file is stored online with AccountRight Live as such I've run a script over that company file for you. 

    Do try that process again and let us know how you get on with it.

2 Replies

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  • Hi uplift1 


    I can see that company file is stored online with AccountRight Live as such I've run a script over that company file for you. 

    Do try that process again and let us know how you get on with it.

    • uplift1's avatar
      uplift1
      Experienced User

      Thank you so much......... You have made my day :smileyvery-happy: