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launchfinance's avatar
launchfinance
User
2 years ago

EOFY Finalisation

Hi,

 

I am trying to finalise the EOFY and I looked at our EOFY YTD verification report and although their PAYG amount is correct, their gross wages and super payments are showing as 0.00, when I go to the STP reports, all of the statuses are accepted for the person in question. 

 

Once this staff member left and I started, the new employees are correct but the staff member that left isnt showing any gross wages or super. 

 

I tried removing the termination as mentioned in another posted and doing a Send Update event (it would only do it for 2022-2023 though, the option goes away when trying to do an update for 2021/2023. It was all accepted but still says $0.00

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi launchfinance,

     

    Thank you for your post. 

     

    If you have entered a pay run in the new financial year, you will not be able to send through an 'Update Event' this way as it will only pull through YTD totals for the new financial year. In this case, you will need to process a $0 pay run dated 30th June (last financial year) for the affected employee/s.

     

    This should pull through the totals accordingly, however, do reach out if you require further assistance with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

      • Sam_R's avatar
        Sam_R
        Former Staff
        2 years ago

        Hi launchfinance,

         

        If you have not entered a pay run for the new financial year, you can send an update event by following the below link:

         

        If you find you are unable to do the above process, alternatively, you can send a $0 Pay Run dated the 30th June for your employees, which should resolve your out-of-balance issue too. 

         

        Let me know how you get on.