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melc1438's avatar
melc1438
Contributing Cover User
2 years ago

Entitlements report incorrect after reinstating employee

Following on from previous posts, I need to correct the entitlement balance report for an employee who was terminated then reinstated a month later.

Their card file is correct, but the reports are showing negative balances.

Could I please receive a link for a private message

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi melc1438,

     

    Thanks for reaching out. 

     

    So that we can look into this for you, could you please send me the following details via private message:

    • The employee's name
    • The date of termination
    • The date of reinstatement
    • Serial number
    • Your name + email 
    • Company File ID (Help>About MYOB AccountRight)

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • melc1438's avatar
      melc1438
      Contributing Cover User
      2 years ago

      Hi,

       

      Could you please re-send the private message link, the previous one isn't working

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