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July 2019
July 2019
The file was rolled over so a new pay run could be done.
Finalisation has been done. Turns out there was an error and a reversed and relodge didn't happen and it's short filed the wages in the finalisation. I have been told I need to do another $0 pay run to push the figures across again.
Payroll Register is all correct, so it's purely a reporting issue.
Normally I'd work off the back up file but I can't....because it's not logged in.
How do I fix this?
Solved! Go to Solution.
July 2019
July 2019
Hey @CashKat,
Thanks for your question.
If you are needing to make changes after a finalisation, you can reverse it by following the steps on this help article- End of year finalisation with STP reporting. After completing this, you can make the changes that you need and then finalise the relevant employees again.
I hope this helps. Please feel free to post again if you still have questions.
**If this response has been useful, please click the "Accept As Solution" button to help other users find this information.**
Cheers,
Maxine
MYOB Community Support
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July 2019
July 2019
After completing this, you can make the changes that you need and then finalise the relevant employees again.
My issue is with completeing the adjustments required to then refinalise. I understand the finalisation process.
How do I push through STP adjustments using a backup of the file in question? It's not online...it's a back up
July 2019
July 2019
Hey @CashKat,
If you have already made the changes you are wanting, you can just Complete a $0 pay run to pull the new figures across to the ATO (you can do this as normal from a back up, even if it is offline).
I hope this helps you answers your question, please let me know if you have any more questions.
Cheers,
Maxine
MYOB Community Support
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July 2019
July 2019
I don't think you're listening to me Maxine.
HOW do I push through a $0 pay run on a back up of a file, because it errors and tells me if can't because it's not online.
July 2019 - last edited July 2019
July 2019 - last edited July 2019
Hey @CashKat,
Apologies if I have misunderstood, I am trying to rule out all possibilities for this error as usually you are able to do this even if the file is offline.
Can you please send me a Private Message with the following details so I can look into this further for you:
Note- Please provide these details from the backup you are using.
Talk soon.
Cheers,
Maxine
MYOB Community Support
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July 2019
July 2019
Thank you Maxine.
I tried this on Monday and I received an error. When I spoke with my partner manager they seemed as confused as I was as to how to deal with a file offline. So I assumed it couldn't be done as easily as I thought it should be.
I've just gone in to the backup and tried again and I was able to use the STP side of things. I've lodged a $0 pay run and the figures are all correct now.
Thank you for your help. It's been a rough week or two for me, so I can only imagine how rough it's been for you guys at MYOB
Thanks.
July 2019
July 2019
Hey @CashKat,
I am very pleased that this has all been resolved for you. EOFY can ofcourse be a stressful time of year. I am happy to have been able to help you out, and I really appreciate your patience.
Have a nice afternoon.
Cheers,
Maxine
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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