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January
January
Hi I have an employee that cashed out annual leave 22/6/2023 however when I run the leave balance detail report it is not showing. I only just noticed that I hadn't ticked the linked category entitlement for this category of which I have now done. Obviously the way to fix this is to make an adjustment however I noticed on the employees payslip that it looked like it had come off already. (attached). See pay before and pay after.
Before payslip 9/6/2023 - entitlement showing 241.92
Cash out payslip 22/6/2023 - entitlement showing 168.07
Payslip after 26/6/2023 - entitlement showing 174.23
So it looks like it came off but it does not show on the holiday pay entitlement report (attached)
January
January
Hi, @mezz
Thanks for your post.
If you just linked the entitlement category for the employee, most likely, what will happen is that the leave taken or cashed out will not show up on the leave balance detail report. With this, you may need to reverse and then reprocess the pay and make sure that the entitlement category is linked. To do this, kindly check the Help Article: Changing a recorded pay for more information.
Please let us know if you require any further assistance.
Best regards,
Doreen
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January
January
So can I just confirm that the leave balance entitlements detail report is always correct?
January
January
Hi, @mezz
Thanks for your response.
The leave balance detail report will only depend on the entitlements that are included in the pay run that you've processed. This only means that the information entered on the pay run when a leave is included will be automatically recorded on the report. However, we always wanted to make sure that everything was set up correctly.
Kindly let us know if you still need further assistance.
Best regards,
Doreen
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January
January
So I'm trying to reconstruct the leave from the beginning but am wondering why there are no hours accrued showing from 2015 to 8/3/2019? Also Opening hours jump from -144 8/3/2019 to 222.27 on 1/7/2019?
Also why are there pays missing eg only january 2015 and april 2015 showing. Where's March and April??
January
January
January
Hi, @mezz
If entitlements are not accruing, you must ensure everything is set up correctly. If an employee is on an hourly basis and, on the other hand, on a salary basis, they have their own calculation basis. You may check the Help Article: Leave and entitlements for more information.
Best regards,
Doreen
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