Forum Discussion

JP2's avatar
JP2
Contributing User
4 years ago
Solved

Long Service Leave not appearing on payslip

Why can't a leave balance just be shown on a payslip if there's a balance there.  The solution of creating a dummy record is very time consuming expecially if you have many employees.  And you have t...
  • Jesh_D's avatar
    Jesh_D
    4 years ago

    Hi JP2 

     

    I have just been informed that this is a known issue that is being investigated by our team. In saying that, there is a workaround that you can try which is to post a small amount against the payroll category using the Process Payroll screen. This can be reversed immediately, the important part is that the category has been posted to using the Process Payroll system, so the system will then correctly display these amounts on payslips.

     

    Please try this solution and let me know how you go. 

JP2's avatar
JP2
Contributing User

It's definately been ticked.

 

This issue might be that's they don't accure LSL on every pay.   At 10 years they get 8.6667 weeks and then after another 5 years they get a further 4.3333 weeks, which I just add to their balance.

Jesh_D's avatar
Jesh_D
Former Staff
4 years ago

Hi JP2 

 

Thank you for checking the setup for me. Your suggestion could indeed be the reason why you are not seeing the leave balance on payslips. However, since adding to the balance, can you please confirm that this has resolved the issue for you? 

  • JP2's avatar
    JP2
    Contributing User
    4 years ago

    Hi
    If I select User - Entered Amount Per Pay Period and put in 0, it still won't show.

    If I add 0.00001 to the balance it will appear on the payslip, however staff don't accrue LSL every pay so I don't won't to add to the balance each pay (only after 10 years or 15 years +). 

    I just need the balance carried over on appear on their payslip.
    I should be able to do this without changing the balance add/deleting payslips.

     

    • Jesh_D's avatar
      Jesh_D
      Former Staff
      4 years ago

      Hi JP2 

       

      I have just been informed that this is a known issue that is being investigated by our team. In saying that, there is a workaround that you can try which is to post a small amount against the payroll category using the Process Payroll screen. This can be reversed immediately, the important part is that the category has been posted to using the Process Payroll system, so the system will then correctly display these amounts on payslips.

       

      Please try this solution and let me know how you go. 

      • JP2's avatar
        JP2
        Contributing User
        4 years ago

        That works....I'm just glad I don't have 20 staff members with LSL owing.