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TD30's avatar
TD30
User
3 years ago

Payroll customer service extremely poor - all promises and no advice

2 hour wait, then person refused to advise over phone, would email instructions. Still waiting !!?

Incompetent?

1 Reply

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  • Hi TD30 

     

    I'm sorry to hear that you've had that experience. Having a look at your account I can see that your call related to setting up Reportable fringe benefits. The Help Article, Reportable fringe benefits amounts with STP, has detailed instructions.

     

    If you need further assistance with that or anything else please provide details and I'll be happy to help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.