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March 2021
March 2021
Good evening,
I am processing pays tonight and reported STP. This was an electronic payment but payment has not been made yet. I made an error by forgetting to deduct a child support payment on one employee pay. I've read Myob help pages regarding this, and have reversed STP report for this one employee but I am having difficulty with the following:
a) how to now adjust the pay... do I make a complete new > process payroll for this one employee?
b) the electronic payment amount and the reversed amount are both showing on the prepare electronic payments page for this employee. Will my adjustment create a third payment for this employee on the prepare electronic payment page?
Thanks for your help.
Solved! Go to Solution.
March 2021
March 2021
Hi @Kathy2
Thanks for your post. If I understand correctly you have reversed the payroll transaction so you'll need to do the following:
a) process a new pay for that employee with the child support deduction
b) tick the original incorrect pay and the reversal then click on Bank file, click on OK then when the Save As window opens click on Cancel. Those two transactions are the same amount so will cancel each other out. By clicking on Cancel in the Save As window you are just not saving the ABA file, which you don't need because you are not paying these transactions.
c) tick the new correct pay transaction in Prepare Electronic Payments and create the bank file as normal, this is the amount that you are actually paying to the employee
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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