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Incentive's avatar
Incentive
Partner
2 years ago

SG and MYOB Essentials

Hi-

We did a payrun to day in MYOB Essentials and noticed the the SG rate was set at 9.5% with the $450 threshold.

We tried to change it but the system stated we needed to contact support.

 

Rather than spend hours on the phone is there any means to correct this? Or will the client need to be mindful that they need to manually adjust the super payable every payrun. 

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi Incentive,

     

    Thank you for your post. 

     

    So that I can look into this for you, were you able to provide a screenshot of the window when the error occurs? 

     

    Please hide/remove any sensitive employee or business details from screenshots. 

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