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FletcherV's avatar
FletcherV
User
2 years ago

STP Finalisation

Have just inherited a MYOB client - have not dealt with STP in MYOB before. The Payroll reporting - Year to date verification report is different to the Payroll Summary. I have gone into the portal to print off pays submitted and have narrowed it down to one pay run. That pay run is not showing up in MYOB payroll so must have been deleted, but it is still showing up the the first report mentioned. I didn't think you could delete a pay run once submitted but it's not in MYOB? But how do I remove it so it is not transmitted with finalisation? If I reverse the pay run (not sure if that is possible), then the finalisation reports may be correct but the general ledger will be out?

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi FletcherV,

     

    Thanks for your post. 

     

    In this case, you would just need to process a $0 Pay run for your employees. This will update STP to reflect the data in your software. 

     

    If you were still needing assistance with this, please do reach out.