Superannuation status Completed - has not come out of bank account

[Annette1]

Hi,

I have Superannualtion payments with the staus completed, as at 23/02/2024, however these amounts have not shown up/ come out of our bank account as yet.  Has anyone had this sort of delay, and did you contact your own bank, or myob to recitfy?

[Shella_A · Accepted solution]

Hi @Annette1,

Thanks for your post, and welcome to the Community Forum.

Delays in superannuation payments can occur due to various reasons, such as late payments from employers, issues with clearing houses, or even technical errors. It's also important to note that the Australian Tax Office (ATO) has been increasing its efforts to ensure employers are paying their employees’ superannuation on time. Since the superannuation payments have been marked as completed in your MYOB but have not yet been deducted from your bank account, it could be due to a delay in the processing time between MYOB and your bank. In this case, we recommend reaching out to your bank for further assistance.

Let me know if you need further help.

Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

Kind regards,

Shella