Forum Discussion

Fionamm's avatar
Fionamm
User
2 years ago
Solved

Unable to move to STP2

Hi there,   I've followed online instructions to move to STP2, but cannot find  Get started on the Single Touch Payroll reporting screen in the web browser. I called customer service and was told t...
  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Fionamm, 

     

    Thanks for your post and welcome to the Community Forum ! At the moment transitions to STP 2 has been paused while our teams are making some improvements. Further updates on when transitions can begin again will be made on this Help Article. 

     

    In the meantime you can continue to report STP via STP 1. 

Melisa_D's avatar
Melisa_D
Former Staff
2 years ago

Hi Fionamm, 

 

Thanks for your post and welcome to the Community Forum ! At the moment transitions to STP 2 has been paused while our teams are making some improvements. Further updates on when transitions can begin again will be made on this Help Article. 

 

In the meantime you can continue to report STP via STP 1. 

  • nooch1960's avatar
    nooch1960
    Trusted Cover User
    2 years ago

    The original message was posted 3 weeks ago, transition is still no possible.

    When will this function be restored?

     

    Regards

    Cam

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      2 years ago

      Hi nooch1960, 

       

      We don't have an ETA on this, when there is an update it will be made on the help article linked above.