Forum Discussion

DGoodall's avatar
DGoodall
Contributing User
4 months ago

A client is receiving unrelated invoices directly into their Myob file.

I had a call this morning.  One of our clients is receiving invoices I send out for other clients and this has been occuring periodically over the last few weeks.   They are receiving them not in the...
DGoodall's avatar
DGoodall
Contributing User

Thank you, however I am not emailing the impacted company!

Doreen_P's avatar
Doreen_P
MYOB Moderator
3 months ago

Hi, DGoodall

 

Thanks for your patience.

 

Since we've established that you're not reaching out to the affected company directly, why not take a spin with our virtual assistant, MOCA? It's been crafted to delve into issues just like this one. Give it a whirl! MOCA is at your service for any questions or support you might need.

 

You can interact with MOCA via myob.com/support whenever you need assistance. And don't sweat it if MOCA can't quite solve your problem - our live chat team is ready and waiting to take over and help you out!

 

Best regards,

Doreen