Forum Discussion

BenModern's avatar
BenModern
Experienced Cover User
3 years ago

Can not longer drag & drop an invoice from email to purchases in tray

Hi MYOB,   My previous thread on this topic was closed but the issue has never been resolved?   How are you fixing the drag / drop thing?  It really compromises use of the In Tray which is a real...
Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi BenModern, 

 

Thanks for your post and feedback. This is currently still with our product teams who are investigating, our teams have advised to try run AccountRight live as administrator, this can be done by right clicking the AR icon > Select run as administrator. 

 

I've passed on your feedback to the teams. 

  • FionaMiriam's avatar
    FionaMiriam
    Experienced Cover User
    2 years ago

    Hi Melisa

     

    Is there any update on when this issue will be fixed?

     

    All our staff use this function so letting them have administrator access is not possible. Would be great if this feature was fixed as like everyone else has said its time consuming to save documents then import them over dragging and dropping.

     

    Thanks

    Fiona.