Forum Discussion

Shannonm2's avatar
26 days ago

Electronic payments error

Morning 

My electronic payments keeps giving me an error & won't process. Its been doing this for a few days.. anyone else having this issue? Need to get it working asap any advise please

 

 

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi Shannonm2,

     

    Thanks for your post and for providing the screenshot of the error to assist you.

     

    Given the screenshot you have attached on the post, kindly click on the 'View error details' which will give you the error log. Once you have the log, please attach it on your reply so we can have your issue resolve. Lastly, please confirm the last fur digits of your serial number and company file ID (Help > About MYOB AccountRight).

     

    We're looking forward to your response.

     

    Best regards,

    Doreen