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Gennie's avatar
Gennie
Experienced User
4 years ago
Solved

How do I pay my MYOB subscription?

I need to pay my subscription.  I get that it will be a monthly payment now instead of an annual one but when I attempt to access "View Invoices" under "Subscriptions" in "My Products" a message tells me that page isn't redirecting properly and sometimes caused by disabling or refusing to accept cookies.  Have tried again several times and no change.  I don't know what this means or how to get my invoice.  My sub expires soon and I need to upgrade to the latest.

  • Hi Gennie 

     

    Can you please send me your serial number and email address by a Private Message so I can check what's wrong.

     

    Update: Emailed the change of details form to update the billing contact and details.

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator

    Hi Gennie 

     

    Can you please send me your serial number and email address by a Private Message so I can check what's wrong.

     

    Update: Emailed the change of details form to update the billing contact and details.