Invoice Numbering Issues

[MJPop]

Just seeking an update on this critical issue...  The problem was raised in November 2021 and it's now mid-March 2022 - without any fixes.

This issue is continuing to cause an issue for us every day since we added a CR prefix to our invoice number for a credit note, all auto sequence numbers now have a CR in front and can't be removed.  Every invoice now being manually adjusted and it's leading to issues within our systems.

MYOB really need to revert autosequence to the original method now.  I'm not sure you understand the impact on your users....

Please update with when this issue will be resolved.  Hopefully no later than the end of this month?!

[Tracey_H]

Hi @MJPop 

As previously explained the auto-numbering sequence was updated to follow the intended principle. We have passed the feedback onto the development team that some users would like different number sequences, however, we're not able to advise if or when this will happen.

[perkyone]

The numbering system was not "updated" - it was broken.  It worked perfectly fine before your eager developers tampered with it. 

It is time you actually gave us a time frame when this will be fixed!

[Mark_C11]

---

@perkyone wrote:

The numbering system was not "updated" - it was broken.  It worked perfectly fine before your eager developers tampered with it. 

It is time you actually gave us a time frame when this will be fixed!

---

You can read into this, they are not planning to "fix" it.

MYOB are not considered this as broken