Forum Discussion

Michellec65's avatar
Michellec65
Experienced User
5 years ago
Solved

MYOB Account Right timing out

Accountright keeps timing out and I am unable to complete any work
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi NicSped , krdunne , Michellec65 , shellmanda , AndrewStephen 

    We are experiencing an issue currently where clients are receiving a timeout error while trying to login to the online services. Our product team is investigating this at the highest priority and I will post an update on this thread as soon as it is resolved.


    I do apologise for any incovenience caused due to this. 

Komal_S's avatar
Komal_S
MYOB Moderator

Hi NicSped , krdunne , Michellec65 , shellmanda , AndrewStephen 

We are experiencing an issue currently where clients are receiving a timeout error while trying to login to the online services. Our product team is investigating this at the highest priority and I will post an update on this thread as soon as it is resolved.


I do apologise for any incovenience caused due to this. 

CBPaulm's avatar
CBPaulm
Cover User
4 years ago

Very annoying and fustrating, I have just lost a complete days quoting, very poor service from MYOB, seriously looking at another provider!

  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    4 years ago

    Hi CBPaulm 

     

    I'm sorry that you had that experience. Can you please what error message you're getting while the system times out and attach the diagnostic log right after it crashes so we can check what's going on.