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cwbrickwork's avatar
cwbrickwork
User
3 years ago

Not happy with service for so many reasons

I am so over MYOB since havin to change form Account Edge to Essentials and MYOB's service has go heaps worse ....

 

Last week each time my call was answered all i could hear was lots of people talking and laughinh anf thats being on hold for ages ... on hold again now as still not verbaly spoke to anyone regarding same isue and been currenly been on hold for over 45 minutes ... time is money in busniness and do no thave time for waiting such lenghts of time .....

 

MYOB you need to up your game ... ive read so many other of your customers which are not happy with your service!!!!!

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi cwbrickwork 

     

    I'm sorry to hear you've has this experience with our phone based teams, I've passed your feedback on to the relevant teams. If you need assistance please don't hesitate to provide details of your issue and we'll be happy to help.