Re: Updating item pricing
I am having an issue too with MYOB Essentials "new" file I imported in a list from old V19.6 using the suggested template but no selling price came in (first issue) I cannot go into 6,000 items ind...
Forum Discussion
Hello
As mentioned items are non inventory
Sales screen does have the option of qty if non inventory - has always been that way in MYOB
There are many more posts on this forum that MYOB have this issue and cannot seem to be fixed.
This is unacceptable as impossible to update 6,000 items once used so client has reverted back to their old desktop version.
EG - https://community.myob.com/t5/MYOB-Business-Essentials-Sales/Updating-item-pricing/m-p/799160#M2847
Hi JuliaL
Sorry for the delay in response. So I know I am on the same page - you mentioned Essentials in your original message, but in your most recent message you mentioned using the "old desktop version", so I just need a little clarification - are you using AccountRight Desktop, AccountRight Browser, or Essentials?
Depending on the version, we do have a script which I can run on your file which may resolve the issue and allow you to import that information.
To do this, can you send me a Private Message with:
- Your serial number (or client ID)
- Account name
- Primary contact name
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
I mentioned in the beginning my client had started a new "Essentials" file.
I mentioned that I took information from an old desktop info to import in.
My answer as mentioned has been cleared up in another post in the Community Forum where there is an issue and items cannot be updated.
https://community.myob.com/t5/MYOB-Business-Essentials-Sales/Updating-item-pricing/m-p/799160#M2847
I then said that my client has gone back to her old desktop version as MYOB Essentials cannot do what it is supposed to.
You can now close this thread as the issue cannot be resolved at present and MYOB are working on fixing the issue for everyone.