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TTTT2's avatar
TTTT2
User
2 years ago

Remittance advice emails reject

Good afternoon,

Everytime one of our supplier remittance advice email being rejected from several of our entities in MYOB. But from other entities I am able to send the remittance advice to them via emial.

So I don't understand the problem is from MYOB or at their end.

Could anyone help? Thanks. 

"Diagnostic-Code: rejected" is at the bottom of the email from bounce@apps.myob.com

 

 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi TTTT2, 

     

    Thanks for your post and welcome to the Community Forum ! I'm happy to take a look into this, can you please send me a private message with your product serial number and the suppliers email address.