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Dee_O's avatar
Dee_O
Cover User
9 months ago

Statements printing to PDF with boxes around text - Accountright

Recently our invoices and statements saved as PDF are showing outline boxes around text fields that never used to be there. When I send the inovice to disk it resolves the issue for invoices only. I have not been able to correct this when printing statments to PDF. I have tried what has been suggested on a previous thread and removed any outlined boarders in the customised form, the boxes are still visibile, please help. 

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    9 months ago

    Hi Dee_O,

     

    Thank you for reaching out to us. I'm sorry to hear that you've had this experience and I'll be glad to assist you with this. May I have a screenshot of this issue so I can further look into this and provide you a resolution.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

    • Dee_O's avatar
      Dee_O
      Cover User
      9 months ago

      Hi Isaiah, see screenshot attached.