Forum Discussion

mayfield's avatar
mayfield
Experienced User
2 years ago
Solved

Creating a new item using Copy from

I've seen posts about this problem, but cannot see if there is a fix to it? I can't seem to create a new item using the "copy from" method, can only create new items from scratch which is extrem...
  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi mayfield 

     

    Based on the message the system is trying to add in the Number of items per selling unit. While I haven't been able to replicate it, I assume the item that you have copied from was an inventoried item and this one is not an inventoried item. 

    My recommendation would be to get around that message would be to select I Inventory this item on the Profile tab, navigate to the Selling Details ensure that 1 is listed in the Number of items per selling unit then you should be able to remove that I Inventory this item tick before saving the item. 


    If you are still getting that message after completing that process, do you get the same message when creating the item from scratch? Do you get the same message when copying from another item?