Forum Discussion

NNyl's avatar
NNyl
Experienced Cover User
2 years ago

Inventory on Hand Does Not equal Count Inventory report

Hi   The Items register Report shows figures, however when I go to do the adjustment via count inventory it showing 0, which is correct.   Can you please advise and run the required script to fix...
Carolinadg's avatar
Carolinadg
MYOB Staff
2 years ago

Hi NNyl , 

Please call the support call center, they need to run a few scripts on your file so that those quantities reset back to 0. 
If your file is online, they can do this over the phone with you, however, if your file is not online then it needs to be sent to the data file repair team so that they can do it on behalf. 

Regards, 
Carolina