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February 2021
February 2021
HI
I would like to know how to correctly process a supplier purchase that was paid for but the funds were credited back as "Returned credit, Invalid account number." ( How is the returned credit accounted/matched in Bank Feeds correctly)-
Thank you
Solved! Go to Solution.
February 2021
February 2021
Hi @BOB_2020
With AccountRight, your best option would be to reverse the payment that has been recorded. This can be done via:
What the above process will do is take the original transaction and reverse it. This will generate the opposite transaction in the bank account i.e if it was originally a withdrawal from the bank account it will generate a deposit to which can be matched to the bank transaction. It will also make that original transaction it was paying, i.e. the purchase, open so that new payment can be made on it.
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