Partner Zone

Reversing an electonic payment to receive funds.

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Experienced Cover User
19 Posts
Experienced Cover User
Experienced Cover User




Solved: Go to Solution

Reversing an electonic payment to receive funds.


In December we incorrectly paid a supplier with many others in our regular payment run through Electronic banking.

The payment was reversed.

The reversal now sits in Prepare Electronic Payments as a negative amount.


In January the supplier returned the funds and the deposit is sitting in our bank feed.


How do I marry the two transactions?







45,180 Posts
Former Staff
New Zealand
Former Staff




Accepted Solution Solved

Re: Reversing an electonic payment to receive funds.

Hi @ANoakes 


Sounds like you have done most of the hard work and reversed out that payment.

To deal with the bank feed you would want to complete the following steps:

  1. Navigate to Banking>>Prepare Electronic Payments
  2. Tick the necessary negative transaction. You will encounter a message similar to the following - select OK.

  3. Select Bank file on the Prepare Electronic Payments window. This will process a transaction to the bank account for that amount (a deposit).
  4. Once you have dealt with that payment it will then be a matter of going to Banking>>Bank Feeds.
  5. Navigating to the payment and selecting Find.
  6. Choose that transaction you have recorded and selecting Match & approve.

Steps 5 and 6 are optional steps depending on your settings.


The above process generates a withdrawal in the bank account from that negative payment in the Prepare Electronic Payments window. This withdrawal can then be matched to the bank feed transaction.

Kind regards,

MYOB Community Support

Online Help| Forum Search| My Account

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
Get the conversation started and make a new post Start a Post