Forum Discussion
I am having the same issue nothing is balancing to the STP veriffcation report. Looks like changin to STP2 mid stream has not brought all the figires into STP2
In my case it appears that June 2022 pays although it says accepted by ATO have not gone to EOFYfinalisation. Had to hang up after ringing MYOB on hol;d for over 1/2 hour !!
- MelanieLesa2 years agoContributing User
Yeah, I spoke to someone on the online chat. They gave me a few different things to try, which didn't work and they said they don't know what the issue is. They said the turnaround time for someone from MYOB tech team to call me would be up to 5 days. :(
- DR22 years agoContributing User
Hi godfrey1992
I was on hold about 45 min, had to hang up.
JulesRT - I tried to terminate only in Myob, it didn't help. Then only in STP - it didn't help, in both - it didn't help. We use two payroll systems, the other system - no problems at all, all reports are matching. There is something wrong with the updates in the YTD verification report in Myob only.