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Accountright - STP Finalisation reports don't match

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Re: Accountright - STP Finalisation reports don't match

I have the same issue: Summary report of the terminated employee is correct but STP 2 YTD verification doesn't pick up the ETP amounts. Followed all instructions, no luck. 

MelanieLesa
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Re: Accountright - STP Finalisation reports don't match

Hello, thanks for giving us updates.  Did you process the Nil payment on 30 June 22?

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Re: Accountright - STP Finalisation reports don't match

Yes, tried everything

Monty2016
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Re: Accountright - STP Finalisation reports don't match

I am also having the same problem, it is very frustrating, as it is only 2 employees that were terminated that don't match the others are fine.

 

It would be good to know sooner rather than later what needs to be done.

 

Thanks

Jill

WiseLeanne1
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Re: Accountright - STP Finalisation reports don't match

Yes, I did a payrun ending 30th June just for the terminated employee (just zeroed the balances). On the tax card for the employee I had to put salary and wages in the drop down box as that was blank (terminated before we started STP2).  Once that was accepted by ATO I ran the reports again and it balanced thankfully.

 

I then had to follow the steps again to terminate with the originial termination date, make inactive, and then send termination to the ATO.

WiseLeanne1
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Re: Accountright - STP Finalisation reports don't match

Have you gone into the ATO reporting type for ETP? If that is blank for the terminated employee that may be the issue.

Monty2016
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Re: Accountright - STP Finalisation reports don't match

Thank you I will give it a go.

MelanieLesa
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Re: Accountright - STP Finalisation reports don't match

Thanks for all your options.  I have tried all this and still isnt working.  I have removed their termination dates, checked the Salary & Wages in tax area of card file, reversed the pay, completed a zero pay on the 30th for the employee with the ETP. Re-entered the pay.  Added ETP reporting type.  Still doesn't show the ETP Taxable payments.  It shows the ETP Tax though.  I really have no idea what else to try.  Very frustrating.

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Re: Accountright - STP Finalisation reports don't match

Hi WiseLeanne1

 

Yes, this is a first thing I ve done before moving to STP2, checked all cards and they all have income type: salaries and wages. Only one terminated employee has an issue,her Summary report is fine but YTD verification remains the same despite the numerous updates!

Can anyone of Myob payroll specialists contact me?

WiseLeanne1
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Re: Accountright - STP Finalisation reports don't match

Hopefully someone will be able to assist. Sorry to hear you are still having trouble.

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