since my meessage above I have googled this process and it says to void the paycheque - not once have I been advised of that step - will see if that works now.
I have redone a zero payrun for the employee who ceased working for us in October last year. I just wanted to check I am doing this correctly as there is no record for any of the zero payrund I have done for this employee. I went into payroll after reactivating the employee selected said employee, put in the 30/06/2022 as payment date, I clicked on the blue arrow to edit the pay run to zero but it would not run it said "paycheque has a zero net opay, click ok if you want to void this paycheque" so I cancel and go back to the payrun screen and deselect employee and run but then no recording - this is very confusing - I would really prefer to speak to somebody - this is my third day trying to get this.
since my meessage above I have googled this process and it says to void the paycheque - not once have I been advised of that step - will see if that works now.
I have had success - when doing the 0 payrun for the terminated employee you void the paycheque.
ok - NOT really success - only the termination payment which included unpaid annual leave and final weeks salary has shown up - the amount earned from 01.07.2021 to her second last weeks wages has not.
