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Julia2750's avatar
Julia2750
User
6 years ago
Solved

More hours showing on my pays than are on my timesheet?

We are currently testing 'Deputy' timesheet system interface with MYOB. Everytime we import the timesheet information it brings in the Hours from Deputy correctly, but also keeps the Base Hours reco...
  • sholt73's avatar
    sholt73
    6 years ago

    sounds to me like Deputy's integration is at fault. from the screenshot from hayden it's as if they are updating your whole employee information even when no changes are made and this resets the standard pay which adds the hours back and causes your pays hours to get funky.

     

    considering Deputy is pretty big I am amazed this isn't a more widespread issue. maybe there's some other people who use Deputy who might have a better answer? I've seen Kym__Yeoward give some great advice, as well as CloudMindAcc 

     

    hope they can give an answer here.

CloudMindAcc's avatar
CloudMindAcc
Ultimate Partner
6 years ago

Hi Julia2750 

 

Thanks for the shout out sholt73 :smileyvery-happy:

 

Yes have seen this with a client before deputy updates the standard pay.  The client has to delete out the standard pays each time which was not ideal.  The only solution is to use the 0.01 as Deputy is suggesting.  

 

Otherwise recommend looking at another add on solution like Tanda

 

  • Kym__Yeoward's avatar
    Kym__Yeoward
    Ultimate Partner
    6 years ago

    I've had a similar issue, with AccountRight's Standard Pays.

     

    Recently I've been processing a payroll for a government-funded remote community service.

     

    As they have around 15 grant-funded programs, they use Jobs to track income and expenditure for each grant .

    So we need to ensure that Standard Pay job codes are kept up-to-date.

    We also need to take care when assigning job codes on each pay - including those for the SGC Super.

    Also, we use an Excel Timesheet Summary to manage  the timesheets, before we enter our payroll.

    Send me a private message, if you would like a sample..

     

    Kym Yeoward CPA ACIS

    Palmerston near Darwin.