Reporting employee terminations to ATO

[Geoff-AHI]

The ATO business portal is still including an employee for JobKeeper but we recorded their termination date in Employee Terminations in the Payroll Reporting Centre.

Is the problem that we haven't clicked on the Notify the ATO button?  What sort of report should be generated?

[Tracey_H]

Hi @Geoff-AHI 

Thanks for your post. Did you notify a finish fortnight in the Payroll reporting centre>>JobKeeper payments tab? If not, you will need to select the finish fortnight after the last JobKeeper payment was made and click on Notify the ATO.

If you did notify a finish fortnight, we are aware that the ATO are currently investigating a number of issues with JobKeeper. They do not know at present what the issues are being caused by but these have priority. We will update you when we have more information from the ATO.

We do recommend checking the correct JobKeeper information has been reported in the Summary of payments report (EOFY finalisation tab>>click on the ellipsis (...) for that employee and download). If so, the software is sending the correct data and you will need to contact the ATO with regard to the business portal.

Please let me know how you go with this.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Geoff-AHI]

Thanks, Tracy.  I think the problem is that we hadn't recorded the finish fortnight.

We've done that now - FN16 - but when we generate the report for FN16 & FN17, the employee (who finished employment towards the end of FN16) doesn't appear for either.

Should we have entered FN17, being not the fortnight when the employee finished but the first fortnight when they shouldn't be in our claim?

[Tracey_H · Accepted solution]

Hi @Geoff-AHI 

As mentioned in my previous post you need to notify the finish fortnight after they received their last payment. So if your employee received their last payment in fortnight 16 you would notify FINISH-FN17.

To cancel that incorrect finish fortnight notification you will need to notify the matching start fortnight, ie START-FN16, as per the ATO's instructions:

• Incorrect finish FN (earlier) – if an earlier finish fortnight is incorrectly reported, cancel this entry via a matching start fortnight (cancel via matching start/finish fortnights) and report an additional later finish fortnight.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Geoff-AHI]

That's all fixed now, thanks very much Tracy.

[Tracey_H]

Glad to hear it's all fixed @Geoff-AHI , thanks for letting me know. And you're very welcome.

Please don't hesitate to post again if you need help in the future.