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April 2019
April 2019
Hi
I am having an issue with error "there were no transactions to process"
I have checked some previous responses and am unable to fix myself.
Solved! Go to Solution.
April 2019
April 2019
Hi
I am having an issue with error "there were no transactions to process"
I have checked some previous responses and am unable to fix myself.
April 2019 - last edited April 2019
April 2019 - last edited April 2019
Hi @Bamp - welcome to the Community Forum !
Are you referring to Bank Feeds ?
Not all banks upload transactions daily.
With some of the smaller ones, this may be weekly.
Most banks will not upload transactions on Mondays
- prefering to wait until Monday night, after they've received the weekend's credit card transactions.
[yes - you can have Bank Feeds for credit cards].
So Mondays can be "empty" and you can skip Bank Feeds.
Alas, Tuesday morning can be busy - with a lot coming-through.
Kym Y in Darwin [Palmerston]
April 2019
April 2019
thanks, i have tried to use another date in the future, but still get same error message.
April 2019
April 2019
Hi @Bamp
Generally, this particular situation is caused by not marking the relevant transaction as Electronic, but having it go through to the Prepare Electronic Payments window via a linked account. As the necessary banking information is not attached to the payroll transaction there is nothing to process and thus will generate an error.
What I would recommend doing is opening the individual transactions and ensuring that you do have Electronic set as the payment method (top of the window). If this is set to another method i.e. Cheque or Cash you would need to do the following steps:
Do let us know how you get on and if you require further assistance.
April 2019
April 2019
Thank-you Steven
by
H-TS
a month ago
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