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Reports between desktop and web browser

Seabreese
Partner
3 Posts
Partner
Australia
Partner

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Reports between desktop and web browser

Reports between desktop and web browser are different - which report are correct

2 REPLIES 2
MW_Allie
5 Posts
Cover User
Australia
Cover User

5Posts

0Kudos

0Solutions

Re: Reports between desktop and web browser

Yes, just came across this with a GL report.  Web Browser does not align whereas desktop version does (and total is different).  Why is this?

SamaraM
MYOB Moderator
1,071 Posts
MYOB Moderator
MYOB Moderator

1,071Posts

48Kudos

153Solutions

Re: Reports between desktop and web browser

Hi @Seabreese and @MW_Allie 

 

Sorry to see that no one has replied to you yet.

 

When you mention the difference in figures on both reports, are we both talking about the General Ledger report? And is it the account linked as the Inventory Asset account with the different balance between the Browser and Desktop? 

 

If that is the case we have been made aware of this happening and is still under investigation. As a workaround, we recommend exporting the report from the Desktop version which should have the correct figures.

 

If that is not where you are seeing the discrepancy feel free to reply with a screenshot of both reports so we can assist you further.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Samara

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