On-premise installtion issue

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hselin_83
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On-premise installtion issue

Dear Sir/Madam,

 

I tried to do on-premise installation of MYOB Advanced but I am running into an issue and not sure how to solve it. I have attched the screenshot of the issue.

 

Regards,

Nilesh Patel

Issue.png
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Bridie_M_MYOB
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Re: On-premise installtion issue

Hi Nilesh,

 

Thank you for your post. 

 

If you select the option "Create New Application Pool" the Configuration Wizard should populate the name of you new instance, you can change this name if you would like the instance to have a unique identifyer. Once selected you should be able to move to the next screen. 

Kind regards,
Bridie

MYOB Community Support

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hselin_83
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Re: On-premise installtion issue

Hi Bridie,

 

Thank you for your quick response.

 

If I choose the option "Create New Application Pool" the wizard doesn't create a new instance for me and If I specify a name and click next, I get select website error.

 

If I click on "Relaod the list" button, I get "Can't get application pools list" error".

 

Regards,

Nilesh Patel

Select Website.png
Cant get application pools.png
Bridie_M_MYOB
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Re: On-premise installtion issue

Thank you for the detail, 

 

Could you please untick "Create Virtual Directory" and let me know if you get an error? 

Kind regards,
Bridie

MYOB Community Support

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hselin_83
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Re: On-premise installtion issue

Same issue even if I uncheck "Create Virtual Directory".

Bridie_M_MYOB
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Re: On-premise installtion issue

Please try the MYOB academy, this has a list of instruction to follow  https://academy.myob.com/course/view.php?id=487

Kind regards,
Bridie

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

hselin_83
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Re: On-premise installtion issue

Hi Bridie,

 

When I click on the link, this is what I can see at my end. Please let me know if I need to contact any other team to grant me the access.

 

Regards,

Screenshot 2022-06-23 162538.png

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