Forum Discussion

hselin_83's avatar
hselin_83
User
2 years ago

On-premise installtion issue

Dear Sir/Madam,   I tried to do on-premise installation of MYOB Advanced but I am running into an issue and not sure how to solve it. I have attched the screenshot of the issue.   Regards, Niles...
hselin_83's avatar
hselin_83
User

Hi Bridie,

 

Thank you for your quick response.

 

If I choose the option "Create New Application Pool" the wizard doesn't create a new instance for me and If I specify a name and click next, I get select website error.

 

If I click on "Relaod the list" button, I get "Can't get application pools list" error".

 

Regards,

Nilesh Patel

Bridie_M_MYOB's avatar
Bridie_M_MYOB
MYOB Moderator
2 years ago

Thank you for the detail, 

 

Could you please untick "Create Virtual Directory" and let me know if you get an error? 

  • hselin_83's avatar
    hselin_83
    User
    2 years ago

    Same issue even if I uncheck "Create Virtual Directory".

      • hselin_83's avatar
        hselin_83
        User
        2 years ago

        Hi Bridie,

         

        When I click on the link, this is what I can see at my end. Please let me know if I need to contact any other team to grant me the access.

         

        Regards,