Forum Discussion

ITWorx_NZ's avatar
ITWorx_NZ
Trusted User
6 years ago
Solved

Can't Print to PDF After Upgrading AO Classic

Hello, all.   I have a client who suddenly cannot print to PDF after updating AO Classic to 22.0.0. He gets the "Printer not activated, error cade -41" when trying to print.   Well, reinstall the...
  • Mark_St's avatar
    Mark_St
    6 years ago

    Hi ITWorx_NZ

    I'll get you to try something a bit different.

    Rename the folder PDFWriter within the folder C:\Program Files (x86)\Accountants Office.

    Attached to the article link: http://help.myob.com/wiki/x/hAV3AQ is a zip file PDFWriter.zip.  Extract the folder PDFWriter to the Accountants Office folder.

    Remove the Amyuni printer driver version 600.

    In the folder PDFWriter which has been copied across run the file install.exe. This will install printer driver version 450. By running this file there is no need to run register.bat.

    You may need to rename the Amyuni Document converter to MYOB AO PDF Generator.

     

ITWorx_NZ's avatar
ITWorx_NZ
Trusted User
Mark, we're going in circles. I said I did this already. Plus, the final step is to run register.bat, which reinstalls the v600 driver. Could it be because this PC is an Intel NUC? I've had some troubles with firmware on these things before...
Mark_St's avatar
Mark_St
MYOB Staff
6 years ago

Hi ITWorx_NZ

I'll get you to try something a bit different.

Rename the folder PDFWriter within the folder C:\Program Files (x86)\Accountants Office.

Attached to the article link: http://help.myob.com/wiki/x/hAV3AQ is a zip file PDFWriter.zip.  Extract the folder PDFWriter to the Accountants Office folder.

Remove the Amyuni printer driver version 600.

In the folder PDFWriter which has been copied across run the file install.exe. This will install printer driver version 450. By running this file there is no need to run register.bat.

You may need to rename the Amyuni Document converter to MYOB AO PDF Generator.

 

  • ITWorx_NZ's avatar
    ITWorx_NZ
    Trusted User
    6 years ago

    Hi, Mark.

     

    Sorry to take so long, Easter and Anzac and all that.

     

    I made sure to remove both the 450 & 600 drivers first, then renamed the PDFWriter folder to PDFWriter600, and extracted and installed the zip file with the 450 drivers to a new PDFWriter folder. Ran the install.exe - oh, Driver not activated -30, even after a reboot.

     

    I looked through the register.bat file and saw it installs whatever is in the PDFWriter folder, along with a long parameter of code that must be something important, so I removed the printer and drivers again and ran that. After a reboot I was told it works now. :)

     

    But I'm not marking this post as solved just yet. This has happened before, and the next day, the printer fails to work with another error. So I'll get back to you again later.

  • ITWorx_NZ's avatar
    ITWorx_NZ
    Trusted User
    6 years ago
    All right. My client confirmed this is still working the next day. Marking the correct post as the solution. :)