API rate Limits

[Dkikalis]

I have been using an API for many months nad this weekend we are getting an error about the rate limit.  We often get these errors but we wait for a monute and it works.  I went to my.myob and looked at the API ClientID and Secret and clicked the usage over last 24 hours and get "Unavilable"  I created a new clientID and secret and I note teh newclientID is now a GUID where the old one was not.  Anyway I can now get usage and on the new api key.  I can login and get the access and refresh tokens for both clientID however when I use the tokens it always responds with 403 rate limite error.

[Princess_R · Accepted solution]

Hi @Dkikalis 

Thank you for your post. For any API error/integration related queries, we recommend raising a support request via the following link : https://apisupport.myob.com/hc/en-us/requests/new

Please feel free to post again. I'm happy to assist.

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Cheers,

Princess