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January 2023
January 2023
Hi
I am struggling to identify what caused the out of balance from Account Receivable on Balance Sheet.
I already have asked to the officer from live chat but he just said check each transactions.
The total Receivable (as at 30/06/2022) is $2,021,762.22 but the receivables account total (as at 30/06/2022) is $2,027.733.35. So have -$5,971.13 of out of balance but want to check where it came from.
Does anyone know how and where to check this???
Thank you
January 2023
January 2023
Go back in time (say 1 July 2021) and see it it balanced then. Advance one month at a time until you see the out of balance - investigate transactions during that period.
Regards
Gavin
January 2023
January 2023
Thanks Gavin
I have tried to check the Aged Recevables (Detail) from the desktop version as online didn't have that part, but it didn't show me the time period I selected (Say I selected 1 July 2021, but it still shows from 31/12/2022).
Do you know how to properly set and check this??
January 2023
January 2023
I recommend you use the Receivables Reconciliation Summary Report - this gives you an 'as at' balance to check the Sales Register and the account balance.
Regards
Gavin
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jen3
3 weeks ago
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