Saving Recurring Transaction results in the recoccuring transaction disappearing

[wslade]

I saved a general journal entry as a recurring transaction and used it several times.

I then decided to edit it. I modifed a couple of fields and then click Record.

It is now not listed in Recurring transactions.

Tried again on another recurring transaction and the same happened.

It does not create an entry in the general journals, it just disappears.

Makes me very sad as I loved the prefil option.

[Melisa_D]

Hi @wslade, 

Thanks for your post and welcome to the Community Forum ! If the transaction is not listed as a recurring transaction window you will need to re-create the recurring transaction. Once created you can still use the prefill option when creating your transactions, information on this is available on our Help Article Recurring transactions. 

Do let me know if you have any further questions. 

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

[LCrowhurst]

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@Melisa_D wrote:

Melissa I have sent you a pm 3 hours ago. could you please reply. i have a issue I need assitance with...thanks 

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