payroll payment in bank transation match fuction not working

[Josephzhang]

since we change to new web Myob all the payroll  payment are not matched by themself now i need do it manualy

but after i match all the payroll payment in the bank transaction they will not stay in match form  they just back to allcate form. 

it just not working 

all the payroll payment are counted twice in the profit and loss report. 

[Doreen_P]

Hi, @Josephzhang

Thanks for your post, and welcome to the MYOB Community Forum.

Regarding your concern about automatic matching of transactions, you can always create bank rules to have the automatic match. To do this, please see the Help Article: Creating rules. For your concern about duplicated transaction, let us know how did you match those transactions? This will help us identify the issue to assist your further.

Best regards,

Doreen

[Doreen_P]

Hi, @Josephzhang

We recently requested additional information regarding how you matched the transactions. Please let us know if you're still in need of assistance. We are here to help you!

Best regards,

Doreen

[Doreen_P]

Hi, @Josephzhang

Given that we haven't received any updates from you, we're going to proceed with closing this case for the time being. However, if you require further assistance, feel free to create a new post at any time. We're always ready to lend a hand!

Best regards,

Doreen

[Josephzhang · Accepted solution]

thanks

i figure it out 

by allcate all payroll payment to 1-3000 Electronic Clearing Account 

now my report is all good

[Princess_R]

Hi @Josephzhang,

Thank you for the update. We're delighted to hear that you've found a solution to your inquiry. Please feel free to start a new post again whenever you need help in the future.

Cheers,

Princess