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Guidance Needed on Reversing Sales Order and Payment
Hello Guys, Back in December 2021, our client received a sales order and made a payment against it. However, despite receiving the payment, the order was not fulfilled or shipped. As a result, the payment was allocated to the order as a deposit. To rectify this situation, I am considering advising our client to reverse the payment allocation and subsequently reverse the sales order. I propose dating these reversals for the June 2024 Quarter to ensure they are captured accurately in our FY2024 balances. Before proceeding, I have a couple of questions: Upon the reversal of payment allocation, will this action result in the bank details becoming unreconciled? In other words, will the amount float in the bank feed until it is re-allocated or reconciled with a different transaction? When we reverse the sales order and payment, will this process generate a credit note similar to how it works with sales invoices? I appreciate your guidance on these matters, as it is crucial that we ensure the proper allocation of this payment to the succeeding invoices of the customer, so we are considering to code the allocated payment as "Credit Note" or if you have other advise, it will be fully appreciated. Thanks in advance1View0likes0CommentsOnline Payments: BPay Surcharge
Hi MYOB Team, I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified nor made the problem businesses face go away. Can we please have either: 1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do with MASTERCARD and VISA; and/or 2. the abilitiy to switch off BPAY as a payment option, right now it is lumped in with Mastercard and VISA. When we were part of the pilot program this was rarely an issue for us, but since being fully rolled out, regular users now know that by selecting BPAY as their method of payment they can avoid the surcharge fees. Initially after getting stung a few times we had to decide what level of fees we're prepared to cop? As a result we'd chosen to disable the payment feature all together for all "account clients" leaving it only available for Cash Sale Invoices and only if they're less than $500 because whilst this is a great feature the costs associated are NOT! Kind regards Suzi5.7KViews39likes79CommentsProblem with Balance Sheet Report since latest upgrade
I use MYOB for multiple companies with separate emails and logins. 2 x Companies transactions are not updating to the balance sheet and/or P&L reports In one, the 30 April reports are missing information. The Balance sheet isnot including the Accounts Payable and the P&L is not including the matching expense transation. This relates to unpaid supplier invoices (bills) entered last week prior to doing the BAS. In the other,The Balance sheet 30 Apr shows amounts that should not be there;(a) Accounts Payable ($137.77) and (b) GST Paid ($16.66). When you click into these amounts the balances are zero but the balance sheet incorrectly shows both of these as negative amounts. Any suggestions to fix these problems anyone?17Views0likes2CommentsNo Tax Free Threshold
Hi, i can't seem to find the create a post so i could create a post. My question is, is no tax free threshold + STSL the same as the no tax free threshold hold?? I have an employee who has 2 jobs and just wants me to allocate no tax free threshold to his card but MYOB doesn't seem to have it anymore!!! He doesn't have loans just has 2 jobs.. Can anyone help me ASAP with this???45Views0likes4Comments