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Dashboard - Superannuation Payable
Does anyone know why this figure doesn't reduce? I pay the super every quarter, however, the figure on the dashboard doesn't reflect the payments I have made. The figure on my dashboard is a big number, but I can see payments have been made, so the figure should be much smaller. Any ideas? Thanks Paul13Views1like3CommentsError trying to process a credit
Hi, I'm having an issue with MYOB while trying to process a credit from a supplier. I am in the refrigeration trade and any used refrigerant gas we reclaim from refrigeration equipment we get a credit from the supplier when refrigerant cylinder is returned. So when I receive a bill from the supplier regarding Reclaim cylinder x 1 with $0 value (we only pay a monthly rental fee which I have setup an another item to record that fee record) I enter the item in the bill (as I have set it up in my inventory item) with 0$ and when the goods are receipted in from the bill I create the inventory will update item as x 1 on hand. When the the cylinder is full we return the cylinder and we get a credit for the used refrigerant as a negative value. I know I'm doing this wrong but when I try to create a new credit bill and enter a credit for the returned cylinder with a negative value I get a non-zero value. I think it's because I've receipted the cylinder with a zero value into inventory and now when I return the item and take it out of inventory there's a value on that shows no item on hand? Any help please. Thanks.4Views0likes1CommentSetting up additional two-factor authentication methods
Hey everyone! We're introducing a new way to secure your accounts with additional two-factor authentication (2FA) methods. This will prevent sign-in hassles and getting locked out if you can't get codes via your usual method. We recommend setting this up now to ensure you have a backup method to login without needing to contact us. You can set up: - Authenticator app (recommended) on a mobile phone or tablet - SMS sent to your mobile phone - Email (if set up initially) Instructions to set up an additional 2FA method: 1. Log into My Account (myaccount.myob.com). 2. Click your user name in the top-right corner and choose Account security. 3. Click the Add (>) button for the desired 2FA method. 4. Verify your identity with a 2FA code. 5. Follow the prompts to complete the setup. Once set up, you'll be able to receive verification codes via different methods. If you need to remove or reset a 2FA method, you can do so from the same Account security menu. For detailed steps, feel free to check out our Setting up additional two-factor authentication (2FA) methods help article. Cheers, Amanda.224Views5likes3CommentsBank Rec glitch / error
I have just been attempting reconciliation of a bank account and, after numerous failed attempts, I looked back at the previous report and noticed it did not match the amount on the actual bank statement. I undid that prior period and re-reconciled the transactions successfully, saved, reconciled and re-printed the report. I then moved to the next period to begin and found that I was unable to reconcile again. When I re-checked the (newly created) reconciliation report for the previous period it did not match the prior month's statement again - it was out by the same amount, even though I know it matched when I performed the reconciliation it a few minutes earlier. I logged out and in and repeated the process only to be faced with the same problem. Screenshots in doc attached show my screen showing one balance and the report something totally different. There are two transactions in the old period for the same amount - but only one of them in showing as reconciled in the report - even though it shows on screen when i reconciled it. The second value does not show as outstanding in the transactions to be reconciled so i can't simply click to add it in this new period.5Views0likes0Comments